Evoniq Healthcare Private Limited
Privacy information
Information about the current public website and where to direct questions about personal information.
Who operates this website
Arogo Care is operated by Evoniq Healthcare Private Limited, based at Ramnagar, East Medinipur, West Bengal, 721441 IN.
The current website
The web app provides verified accounts, partner applications and care requests. It does not collect clinical records or prescriptions. The public PIN-code guidance checker does not submit or store its inputs.
Care assistant
The assistant provides website information, not medical advice. Your messages are sent to this website's server. When AI is connected, your message and recent conversation are sent to OpenAI to generate a reply. Without AI, the chat shows labelled website answers. Do not share medical records, identity details or other sensitive information. This application keeps the conversation only in browser memory; clearing the chat or reloading removes it. Hosting and AI provider logging or retention may apply. AI replies can be incorrect: confirm important information with our team.
Contacting us
Phone and email links open the communication application on your device. If you contact the team, share only the information needed for your enquiry. Do not email passwords, identity documents or medical records to general enquiry addresses.
Partner onboarding applications
Onboarding forms collect professional or business details, contact information, operating capability, tax and settlement information, identity and credential documents, and your declarations. These are used to verify eligibility, contact the applicant and review a possible partnership. Applications and attachments are encrypted and stored outside the public website directory, accessible through authorized server administration. They are retained for up to 90 days before removal through scheduled maintenance, unless you request earlier deletion. No application information is stored in browser storage. Do not upload patient records or unrelated documents. Keep your reference number for enquiries and deletion requests. Hosting access logs and provider backup policies may also apply.
Accounts and care requests
Accounts use your email, password hash, account role and contact profile. Necessary secure session cookies keep you signed in; account credentials and private responses are not saved in browser storage or offline caches. Booking requests include the selected provider, preferred date/time and necessary contact details. The requesting patient, assigned provider and authorized administrators can access the relevant request. Private contact fields are encrypted at rest. Expired sessions and verification tokens are removed. Contact support about account or booking-data deletion; active care obligations and applicable retention requirements must be resolved before removal. This app does not store clinical records or prescriptions.
Questions about your information
Contact support@arogocare.com with privacy questions or requests relating to information you have shared with the team.
Before services launch
Account and request handling is described above. Any future clinical-record, prescription or payment feature will require its own reviewed privacy and service arrangements before activation.